Standard Double Room
- 1 King-size bed,1 Double bed
Hotel · Jerusalem · Jerusalem District
Austrian Pilgrim Hospice
A peaceful, historic stay on the Via Dolorosa, minutes from the Old City's most sacred sites.
- A 5-minute walk from the Church of the Holy Sepulchre
- City-view rooms with terraces and a garden
- On-site restaurant, coffee shop, and bar
8.9
Great
217 reviews
Booking.com 8.9 · 217 reviews
About
Austrian Pilgrim Hospice
Austrian Pilgrim Hospice occupies a prime spot on the Via Dolorosa in Jerusalem's Old City, putting you within a short stroll of the Church of the Holy Sepulchre. The property blends a historical character with quiet comforts — a terrace and garden invite slow mornings, while the on-site coffee shop and restaurant keep things easy. Its 31 rooms offer city views, and the atmosphere leans contemplative, fitting its pilgrim heritage.
Guests consistently highlight the hospitable staff and immaculate rooms, along with the convenience of having coffee and a terrace in-room. The hospice is a practical base for exploring Jerusalem's religious landmarks, with Dormition Abbey just a few minutes' drive away and the Western Wall a short walk. The setting is peaceful despite its central location, and the rooftop views earn frequent praise.
- No smoking on site
- Safe deposit box
- No pets allowed
- 24-hour security
- Luggage storage
- Lift
In brief
What works, what to weigh
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Strengths
4 reasons to book- Outstanding staff hospitality — Guests repeatedly praise the staff's kindness and helpfulness, making stays feel welcoming and personal.
- Unbeatable location on the Via Dolorosa — A five-minute walk to the Church of the Holy Sepulchre and close to the Western Wall, putting key religious sites right on your doorstep.
- Spotless, cozy rooms with terraces — Rooms are noted for exceptional cleanliness and warmth, many with private terraces and coffee — a daily comfort in a historic setting.
- Charming historical atmosphere — The hospice's pilgrim heritage and architecture create an authentic sense of place that guests find memorable.
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Worth weighing
4 to weigh- Check-in limited to 14:00–20:00 — Arrivals outside these hours may need to coordinate in advance, which could be a constraint for some travel plans.
- No pets allowed — The property does not accommodate pets, so travelers with animals will need to look elsewhere.
- No on-site parking — There is no parking listed, which may challenge those arriving by car in Jerusalem's busy Old City.
- Check-out at 10:00 — A relatively early check-out time, so plan your last morning accordingly.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- No smoking on site
- Safe deposit box
- 24-hour security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
- Key access
Food & Drink
- Coffee shop
- Restaurant
- Bar/ Lounge area
- Welcome drink
Services
- Paid shuttle service
- Housekeeping
- Meeting/ Banquet facilities
- Fax/Photocopying
Room Features
- Free Wi-Fi in rooms
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Dining table
- AM/FM alarm clock
Outdoor & View
- Garden area
- Terrace
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.9/10 from 217 reviews
Booking.com · 8.9 · 217 reviews
8.9Verified guest“The room was spotless and warm, with coffee and a terrace, and I felt safe with the smoke detectors. The staff were easygoing and helpful.”
8.9Verified guest“Great accommodation in an unbeatable location right next to Jerusalem, the Western Wall, and a cafe. Exceptionally clean rooms with terrace and coffee, and incredibly kind staff.”
8.9Verified guest“The hotel has a charming and authentic atmosphere that matches its historical context — perfect if you want to feel the history during your stay.”
8.9Verified guest“The location was unbeatable, right in the heart of everything, and the rooftop views were amazing. I loved the charming atmosphere and the coffee shop. Their sachertorte is awesome!”
8.9Verified guest“The hotel has a very nice location on the Via Dolorosa, with access to historical sites. My room was spacious, with high ceilings that added grandeur. I especially enjoyed the fine views outside my window.”
8.9Verified guest“The rooms at Austrian Pilgrim Hospice are cozy and comfortable, with a nice seating area where you can relax. The city view from some rooms is absolutely amazing — you'll love waking up to such a stunning sight. I really liked having a minibar, and the private bathroom with shower and hairdryer added convenience. The bed linen and towels were fresh and clean, ensuring a comfortable and hygienic stay.”
04 — Location
Getting around Jerusalem
The property sits in Jerusalem.
Old City & Holy Sites: The hospice sits directly on the Via Dolorosa, a short walk from the Church of the Holy Sepulchre and close to the Western Wall. Dormition Abbey is a few minutes' drive away.
37 Via Dolorosa Street, Jerusalem, Jerusalem District, 91194, Israel
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-20:00
- Check-out
- By 10:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 31 rooms
06 — Questions
Frequently asked
What time is check-in and check-out?
Check-in is from 14:00 to 20:00, and check-out is at 10:00.
Does the hospice allow pets?
No, pets are not allowed on the property.
Is there parking available?
The property does not list on-site parking. Guests arriving by car may need to find parking nearby.
What amenities are in the rooms?
Rooms feature free Wi-Fi, heating, a minibar, a sitting area, and some have a terrace with garden furniture. Each room includes a private bathroom with a shower and hairdryer.
Is there a restaurant on site?
Yes, there is a restaurant, a bar/lounge area, and a coffee shop, where guests can enjoy refreshments including sachertorte.
The bottom line
For travelers seeking a peaceful, centralized base in Jerusalem's Old City with exceptional service and historical charm, Austrian Pilgrim Hospice is a solid choice. Its commanding location and high staff ratings make it a strong value, though those needing parking, pets, or flexible check-in may need to weigh those limitations.
8.9Best for history-focused travelers who value location and service over modern frills.
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